Response below in 125 words each and use APA format:
• Explain the difference between manufacturing and service organizations and their implications for quality. Which one is the University of Oklahoma?
• What implications might the 14 points have for college education? What specific proposals might you suggest as implementing the 14 points at the University of Oklahoma?
• What is mass customization? Provide an example. Why does mass customization present process design challenges?
• Explain how a control system works. Provide some examples from your everyday life.