Assignment: Important! Read First
Choose one of the following two assignments to complete this week. Do not do both assignments. Identify your assignment choice in the title of your submission.
Option #1:Conflicting Parties Case Study Analysis
Read the following case study and then answer the questions below:
Case Study: Two employees, Brian and Jon, have come to you because of clashing work habits. Both work in the same enclosed office, and there are no other spaces available where either could be shifted. Brian likes to work with the door open, but Jon likes the door closed. Brian tends to shift tasks frequently, talking on his cell phone or speaking to people going by, while Jon prefers to do one task at a time. Jon tends to talk to himself as he is working. Jon also likes to put large post-it notes on the wall to visualize what he is working on, while Brian works primarily on his computer. Brian likes to spread a number of different items out to refer to as he is working and tends to leave them on the ground and all around his desk until he is finished. Both are claiming that each other's work habits are preventing each other from working to full capacity.
• First, identify the issues that the conflicting parties should discuss.
• Also, explain fractionation, framing, reframing, and common ground.
• Write out at least four sets of statements that demonstrate fractionation, framing, reframing, and common ground; be sure to have balance, offering one example of each one for each party (total of eight).
• Then imagine yourself as a mediator and write an opening statement for the case provided. Identify the issues that the conflicting parties should discuss. Draft an agreement using the format, "X agrees to this and Y agrees to that." Strive for balance as much as possible and apply terms and concepts from the chapter readings to back up your analysis.
Option #2: Conflicting Parties Reflective Analysis
Think of a recent conflict you experienced. Explain who was involved in the conflict and what the conflict was about. Identify the issues that the conflicted parties discussed (or should have discussed).
Now, you are going to think about how a mediator would have affected the conflict and, possibly, brought it to a mutually satisfactory resolution.
• Explain fractionation, framing, reframing, and common ground.
• Write out at least four sets of statements that demonstrate fractionation, framing, reframing, and common ground; be sure to have balance, offering one example of each one for each party (total of eight).
• Then imagine yourself as a mediator and write an opening statement for the conflict situation you experienced. Identify the issues that the conflicting parties should discuss. Draft an agreement using the format, "X agrees to this and Y agrees to that." Strive for balance as much as possible and apply terms and concepts from the chapter readings to back up your analysis.
Format your assignment according to the following formatting requirements:
1. The answer should be 3-4 pages, typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also include a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also Include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.