Assignment task: Describe the four factors under the MARS Model that directly influence voluntary individual behavior and performance.
Case: An insurance company has elevated levels of absenteeism among the office staff. The head of office administration argues that employees are misusing the company's sick leave benefits. However, some of the mostly female staff members have explained that family responsibilities interfere with work.
Using the MARS Model as well as your knowledge of absenteeism behavior, discuss at least two possible reasons for absenteeism here and how it might be reduced. What policy may be introduced by the Human Resource Department to reduce the concern about absenteeism?