Explain Downward, Upward and Horizontal Flow of Communication?
i) Downward flow - flows from executives to employees, sharing executive decisions and providing information that helps employees do their jobs.
ii) Upward flow - flows from employees to executives, exp providing accurate and timely reports on problems, trends, opportunities - allowing executives to solve problems and make intelligent decisions.
iii) Horizontal flow - lateral / diagonal communication flows between departments to help employees share information and coordinate tasks.