Problem
Mr. Baker had an appointment at 11:15am and it is now 12:30pm. Your facility is running behind due to an emergency that came in earlier this morning. Mr. Baker starts getting upset and vocalizing his anger in front of all the other clients who have been waiting a while as well. Then another client gets up and starts to express his anger along with Mr. Baker. What would you do? Explain as if you were talking directly to the clients.
The response should include a reference list. Using double-space, Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.