Explain a performance-feedback interview


Complete the below mcq:

1 Appraisals provide legal and formal organizational justification for

• keeping unions out

• employment decisions

• high executive salaries

• bringing legal action against employees

2 Prior to the performance-feedback interview, the supervisor should

• set aside a maximum of 15 minutes to write the appraisal

• have a coworker complete the entire appraisal

• refrain from speaking to subordinates

• communicate frequently with subordinates about their performa

3 Supervisors that excel at conducting performance-feedback interviews typically have received _________ prior to conducting appraisals.

• vacation

• a bonus

• a promotion

• training

4 Which of the following is a disadvantage of forced distribution?

• Provides little basis for individual feedback and development

• Forces raters to make distinctions among employees

• Difficult to make comparisons across employees

• May be inaccurate if a group of employees is either very effective or ineffective

5 To avoid legal difficulties regarding performance appraisals, organizations should

• train supervisors on how to skip embarrassing questions

• use the competitors appraisal system

• provide written instructions and train supervisors on the rating system

• allow supervisors flexibility in the appraisal process

6 _____ translate job requirements into levels of acceptable or unacceptable employee behavior.

• Reliability judgments

• Qualitative analyses

• Performance standards

• Absolute rating systems

7 Most companies require that appraisal results be

• discussed with the employee

• only provided on an annual basis

• sent by certified mail to the employee

• e-mailed to the employee

8 ________ implies that a performance appraisal system is capable of distinguishing effective from ineffective performers.

• Reliability

• Sensitivity

• Relevance

• Acceptability

9 Which of the following is an advantage of narrative essays?

• Forces raters to make distinctions among employees

• Good for making comparisons across employees

• Provides a direct link between job analysis and performance appraisal

• Good for individual feedback and development

10 One requirement of sound appraisal systems is _____, which refers to consistency of judgment.

• sensitivity

• acceptability

• relevance

• reliability

11 Psychologically, promotions help satisfy employees' need for

• separation

• superiority

• security

• discipline

12 From the organizations perspective, the four broad types of internal moves include

• demotions, transfers, relocations, and resignations

• layoffs, retirements, resignations, and demotions

• promotions, demotions, transfers, and relocations

• promotions, demotions, transfers, and layoffs

13 To minimize defensive behavior, procedures used for promotion decisions must be

• flexible

• rigid

• fair

• changed frequently

14 The answer to the question "What really makes the difference between success and failure on a particular job, and according to whom?" determines

• coherence

• relevance

• reliability

• Sensitivity

15 The advantage of using a behavioral checklist is that

• it is good for individual feedback and development

• it focuses directly on job behaviors

• it provides a direct link between job analysis and performance appraisal

• the meaning of response categories is generally interpreted similarly by various raters

16 _____ analysis is helpful in determining the special needs of a particular group, such as older workers, women, or managers at different levels.

• Organization

• Operations

• Demographic

• Individual

16 When trainees are given the opportunity to practice far beyond the point where they have performed a task correctly several times, the task becomes second nature and is

• irrelevant

• overlearned

• repetitive

• boring

17 The impact of training on _____ is the most significant, but it is the most difficult effect to demonstrate.

• trainee self-esteem

• organizational results

• action learning

• demographics

18 The level of training needs analysis that attempts to identify the content of the training is _____ analysis.

• organizational

• environmental

• operations

• individual

19 Which of the following is an example of an on-the-job training method?

• Understudy assignments

• Role playing

• Intelligent tutoring

• Case method

20 The evaluation phase is one phase of the process for effective training to occur. Which of the following is not a part of the evaluation phase?

• Pretest trainees

• Select training media

• Develop criteria

• Monitor training

21 Which theory is founded on the premise that an individual's intentions regulate his or her behavior?

• Attribution theory

• Grounded theory

• Correspondent inference theory

• Goal theory

22 Training methods used to stimulate learning can be classified in three ways, one of which is

• on-the-job training

• intelligent tutoring

• lectures

• conferences
23 Which of the following is an example of the simulation method of training?

• In-basket

• Correspondence courses

• Job rotation

• Orientation

24 _____ refers to the material that is rich in association for the trainees and is therefore easily understood by them.

• Training paradox

• Meaningfulness

• Pygmalion effect

• Orientation

25 In evaluating training programs, it is important to distinguish _____ from data-collection methods.

• individual participation

• cost-benefit analysis

• organizational payoffs

• targets of evaluation

26 The level of training needs analysis that focuses on identifying whether training supports the company's strategic direction is called _____ analysis.

• environmental

• operations

• organization

• individual

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