Assignment:
The web contains numerous examples of customer power. Examples include www.ihatedell .net and www.donotbuydodge.ca . Customers are using YouTube, MySpace, blogs, and a number of other web tools to slam or praise companies. Do you believe that the most influential person in your business is the customer? How could customers hurt or help your business? Will your employees agree that customers are the most important part of the business?
Your answer must be, typed, double-spaced, Times New Roman font (size 12), one-inch margins on all sides, APA format and also include references.