• Examine theories related to conflict.
• Describe the conflict process.
• Discuss how effective negotiating can occur.
• Identify challenges to negotiating.
Assignment Overview
• This writing assignment explores the effects of office bullying.
Deliverables
• One-two pages
Activity Details
Perform the following tasks:
• Write a one-page report summarizing your answers to these questions.
Use a word processor (such as MS Word) to write your answers to the following questions. Where appropriate, include personal
experience in your answers. Make sure that you properly cite any articles used.
1. Why would it be necessary to eliminate office bullying? Is office bullying just a simple form of organizational conflict? Why or why not? (add and cite your research)
2. Based on the information presented in the video, what should you do if you feel you are the victim of office bullying? (add and cite your research)
3. What action(s) or policies should you implement as a manager to create a "bully-free" work environment? (add and cite your
research)
4. What is the difference between "bullying" and "harassment" in the workplace? (add and cite your research)
In addition, decide which of the resolution techniques discussed in this lesson you would use most often to resolve conflicts. Explain why.