Assignment:
Assessment is based on the Harvard Business Review (HBR) Case Study, The Cleveland Clinic: Transformation and Growth 2015, which you need to purchase as part of the HBR Coursepack. This case study illustrates a variety of essential principles of value-based health care delivery and a range of other concepts we engage with in this subject.
The assessment item asks you to engage with this case study in the same way we will be doing in class during the first two workshops. However, for Assessment 2, you are required to do this in a written rather than verbal or group-discussion form.
The assessment asks you to examine the principles of quality, risk and cost management, demonstrating an understanding of their impact on value for the patient. It also asks you to identify factors which hinder or facilitate the achievement of these principles in practice.
You will need to read and analyse the case study and question posed on the following page.
Your work is to be presented in a report format and style. There is information on what constitutes an appropriate report format and style available from the UTS Library:
https://www.uts.edu.au/current-students/support/helps/self-help-resources/academicwriting/report-writing.
ASSESSMENT 2 BACKGROUND AND QUESTION
You are amongst a group of senior executives and clinicians from a large metropolitan hospital in New South Wales (NSW), Australia who recently completed a study tour in the United States. You have returned with a desire to reshape your hospital and local health services to achieve the kinds of outcomes witnessed when you visited the Cleveland Clinic.
At a recent national conference, you spoke excitedly about the opportunities that the Cleveland Clinic model presents for the entire hospital sector in Australia. The Secretary (i.e. most senior person) in NSW Health was listening with interest to your presentation.
One week ago, they contacted you to request a report of up to 2,000 words with no more than two appendices, to help NSW hospitals understand and engage with your ideas about the Cleveland Clinic and the implications for NSW. To complete this task, you believe that the best option is to develop the report by applying it to a typical hospital in NSW.
In meetings with the NSW Health Secretary and their policy team, you can see their desire to support ways of creating and sustaining value for patients. It is equally clear that your report will need to provide solid, well-supported, realistic and clear recommendations. These recommendations must be substantive and strategic, rather than being solely focused on the need for further research, debate or internal consultation.
The NSW Health Secretary has given you the following terms of reference for your report:
1. Outline the Cleveland Clinic's approach for creating high value health services. You need to analyse the Clinic's rationale for each aspect of their approach.
2. Recommend three specific actions that a typical hospital in NSW could implement over the next 2-3 years to align with the Cleveland Clinic's approach to creating high value health services.
3. Discuss any factors that could potentially impede the implementation of your recommended actions/changes, and how they could be realistically addressed.
You must support your arguments with relevant references, including from the subject ereadings list and elsewhere, and not solely refer to the case study. Failure to do this will result in poor marks being obtained. You must also remember to reference the case study.
Readings:
Cleveland Clinic: Transformation and Growth 2015
By Michael E. Porter and Elizabeth O. Teisberg