1- You have recently been promoted, and your decisions will have a greater impact on your organization than before. Even if you try hard to make good decisions, what factors may contribute to poor outcomes? Check all that apply.
-When you need to make a decision quickly, experience with similar problems will allow you to do so.
-Conditions change, so the future environment may not be the same as the current one.
-Information may be incomplete or contradictory, requiring some guesswork.
-Colleagues may have different opinions about how to solve the problem or even what the problem is.
2- Jill is a student at Purdue University who recently got her first F. Now she has to make a decision about how to get her grades back up. Having recently taken a class on decision making, Jill decides to follow the six-step process for deciding what to do. What problem is Jill most likely to face during the implementation of chosen alternative step in the decision-making process?
A- Considering only “tried and true” solutions without creating new possibilities
B- Not being aware enough of things going on around her to see where problems and opportunities exist
C- Satisficing, or choosing the first solution that works, not the best solution
D- Not having the time to take all of the steps outlined in her plan
3-Following are several actions managers commonly take when confronted with turnover. Which of these actions are not supported by evidence? Check all that apply.
-Provide leadership training to all new supervisors and managers.
-When talking with job applicants, discuss only the best parts of the job.
-Let employees select the classes they think would help them the most on the job.
-Separate employees so that they don’t talk about the people who have left the company.
4-“One of my customers said to me the other day, “Why don’t you make a bikini that will scare off sharks?” She was joking, but now I’m wondering, ‘What opportunities might we miss out on in five years because we’re not thinking about them now?’ How can I reduce bias toward the status quo that might be influencing my thinking?”
A- “Use brainstorming with a diverse group of people within and outside your company to generate ideas, with no idea being too far-fetched.”
B- “Rely on your gut instinct to make decisions quickly, because this will take Mi Ola in unpredictable directions.”
C- “There simply is no way to make decisions about problems you don’t have information on, so trying to do so is a waste of time.”
D- “Survey your management team about their ‘wish list’ for Mi Ola bikinis, then survey customers about the features on the wish list, and then determine which actions are most likely to produce the most popular features.”