Assignment:
Evaluating the Business Change Process
In this Assignment you will provide a critical evaluation of a business process in the scenario provided. The final response for this Assignment will be a 15 to 17 slide PowerPoint presentation with audio. The audio portion transcript is found in the notes section below each slide. The presentation includes a cover slide, abstract, body addressing the checklist items, and APA citations and references.
Scenario: You were recently hired by a nonprofit organization that is headquartered in Montreal, Canada. This organization, Beacon of Hope (BOH), had a mission of providing financing to businesses who wished to start a business in third world countries. Two years ago, they changed their mission to providing microfinancing to individuals in third world countries who want to start up a small business in their own country. The first two countries they focused on were Angola and Ghana. After two years in operation, it has become apparent that a change is necessary. Choose either Angola or Ghana to evaluate the organization's current process addressing the following concerns:
Here are some of the reported problems:
-Only 225 applications were received from prospects concerning each of the two countries. At the 2-year mark, the expectation was 1200 applications for each.
-The application processing time is taking 4-6 months. The original goal was 2 months.
-Only 100 applications have been approved for each country, and the average loan is $10,000.
-The most recent report shows that only 15% of the businesses funded are still in operation.
-Accessing the microfinancing funds has proven problematic using in-country banks.
-Accounting for the expenditure of funds by BOH has been difficult to track.
-Loan delinquency is a major concern due to business failure.
Checklist: Evaluate the business change process by researching and addressing the following:
1. Provide an overall assessment of the existing program and what needs to be changed to be viable.
2. Analyze the likely reasons that the application processing time for microfinancing is taking 4-6 months.
3. Identify the stakeholders who should be involved in this change management process and explain BOH's responsibility towards these stakeholders.
4. Explain how you will evaluate success once your proposed plan is in place.
Access instructions concerning how to add audio to PowerPoint presentations and adding notes to a presentation. The professional presentation should include a cover slide, abstract slide, body of the presentation addressing the checklist items, with APA citations and references (i.e., separate references slide).