1. A scenario where an operations or purchasing professional needs to evaluate the advantages and disadvantages of logistics sources based on the three criteria of cost, resource use and customer service is called the _____________.
a. Rule of Three
b. Trade-off Principle
c. Transport Rules
d. Law of supply and demand
2. At what point in the product design process should an operations manager, or a representative from the operations team, be included in the design discussion? Select one:
a. Supplier selection phase
b. Concept development phase
c. System-level design phase
d. Design detail phase