1. Provide a comprehensive explanation of the essential concepts of SCM and explain to what extent SCM is applicable to a service operation such as CII.
2. Evaluate how partnering with some of the suppliers could benefit CII. What issues should CII consider when developing partnerships?
3. Purchasing, a major function in SCM, is critical in the cruise line industry. Critique the potential conflicts of interest or ethical issues facing the purchasing function.
Resource : CRUISE INTERNATIONAL, INC. A VIRTUAL SERVICE CASE --Operations Management, 4e Reid, Sanders