Discussion 1 : "Operations Management Applications"
Please respond to the following:
Evaluate different operations management principles and techniques that can make businesses more profitable today.
Select one service company of your choice and discuss at least three operations management challenges the company is facing.
Suggest ways to confront the challenges and provide suggestions that can untimely improve sustainability in its value chain.
Discussion 2 : "The Value Chain Concept"
Please respond to the following:
Describe a customer experience you have personally encountered where the goods or service or both were unsatisfactory (such as defective products, mistakes, poor service, and so on).
Suggest ways for the organization to improve its goods / service. Determine the element(s) of operations management that must be reevaluated.