Assignment
Question 1
Identify a minimum of three important points from Deming's list of 14 points that clearly distinguish Deming's philosophies from that of the top-down hierarchical approach to management.
Question 2
Identify and explain reasons why you think that companies using a management systems approach might be in a position to perform better than competing companies.
Question 3
What would you look for in a company software system to support your ESH endeavors and why?
Question 4
Evaluate at least two of the software systems identified in this unit that are used by companies that practice a management systems approach to ESH. Discuss some of the pros and cons of each. Which would you recommend for your course project organization and why?