Ethical dilemmas dealing with the privacy of customers


Problem:

There are numerous examples of ethical dilemmas dealing with the privacy of customers. As the textbook states, using cookies is a common way of monitoring preferences of customers and potential customers. Companies' websites gather and store information about its customers through cookies. Do you agree with this business practice? What are the benefits to the company, and what are the benefits and potential disadvantages to the customer?

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Business Law and Ethics: Ethical dilemmas dealing with the privacy of customers
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