Select a topic for your assignment from the list of potential recommendations below:
• Improving a company's customer services
I Create a 1,750- to 2,450-word Research-Driven Long, Formal Report (follow the model of Workplace Writing) that proposes a change to the workplace or proposes a new initiative using the components of ethical business communication.
Your report should look similar to the example of Workplace Writing. It should include the following headings:
• List of illustrations
• Abstract
• Introduction
• Discussion
• Conclusion/Recommendation
• Glossary
• References
You must Format your paper consistent with APA guidelines.
II Make a 10- to 15-slide presentation, including detailed presenter notes, (using Microsoft®PowerPoint®,Prezi, or another presentation software as approved by your instructor) to accompany your written report. Include any relevant data or visuals from your report or other sources to support your claims.
You must Format your citations in your speaker notes consistent with APA guidelines.