Eric is a sales rep for an established building materials


Eric is a sales rep for an established building materials manufacturer. Business is good, but he's concerned that the company has spent little on new product development and hasn't created a new product in over five years. Without new products, Eric can market his current products only to his current customers or

A. intensify his prototyping.

B. diversify.

C. expand his early adopter market segment.

D. market the same products to similar customers.

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Operation Management: Eric is a sales rep for an established building materials
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