Chapter 1
Explain fully superior customer value and synergies.
Explain fully corporate strategy and all the components of corporate strategy.
Explain fully strategic business unit.
Explain fully market segmentation and market segments.
Explain fully the designing of market driven strategy.
Chapter 2
Identify and explain fully each of Porter's 5 Forces.
Explain fully relative market position and market potential.
Chapter 3
Explain fully marketing segmentation including the bases for segmentation.
Explain fully marketing sizing, market targeting, and market niche.
Chapter 4
Explain fully the CRM levels and the integration of CRM.
Explain fully how a CRM supported customer responsive strategy results in competitive advantage.
Explain fully the steps to developing a CRM strategy.
Feel free to use your own explanation or use the sources provided.
Each question should be 100 words.