Enhance the in-store experience


Assignment:

  • Do they have an app for smartphones and tablets?
  • What are the app ratings and why did customer/clients enjoy or were displeased with the app?
  • How can you use your smart technology to enhance the in-store experience?
  • Can you use your app to check-in or check-out? Is this an effect process?
  • Does the mobile technology help increase your experience? Explain.
  • What technology enhancements need to be made to improve the customer experience?

Create a 7 to 10 slide PowerPoint presentation that compares and contrasts customer-facing roles versus online customer service.

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Business Management: Enhance the in-store experience
Reference No:- TGS01838079

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