Employee surveys questionnaires and interviews are common


1. Jayson has been working in a new country for about a year now. He has a good grasp of how this new culture operates and he feels that he can handle most situations that he comes across. He has even started to value the differences that this new culture has to his own. Jayson is in which stage of culture adaptation?

a. Independence

b. Reintegration

c. Disintegration

d. Autonomy

2. Employee surveys, questionnaires, and interviews are common techniques used in which step of the organizational development model?

a. Diagnosis

b. Determination

c. Progress monitoring

d. Intervention

3. The first step in consultancy firm Booz & Co’s change implementation processes is called

a. Cultural traits

b. Informal leaders

c. Visionary leader

d. Critical behaviors

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Operation Management: Employee surveys questionnaires and interviews are common
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