Problem:
Illustrate employee data collection training.
Your boss has asked you to help new employees understand uses of data in systems-operation management and the various statistical process controls they will experience on a daily basis.
Choose and describe 5 to 7 of the following terms.
o Core competencies
o Division of labor
o Key performance indicators
o Operations management
o Positioning
o Productivity
o Supply chain management
o Strategy
o Value chain
o Control chart
o Control limits
o Process capability
o Range
o Sample
o Statistical process control
o Tolerance