Emotional intelligence includes all the following factors, Operation Management

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Emotional intelligence includes all the following factors

Emotional Intelligence includes all the following factors EXCEPT:

A. appraisal and expression of emotions in oneself.

B. appraisal and recognition of emotions in others.

C. assessment of management attitudes.

D. regulation of emotions in oneself.

E. use of emotions to facilitate performance.

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Operation Management: Emotional intelligence includes all the following factors

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