Emotional Intelligence (EI)is the ability to be aware of your own feelings, to be able to manage your emotions, and understand the moods and emotions of others?
It contributes to team and organisational effectiveness?
Jobs that demand a high level of social interaction require employees with high EI?
Why is EI important to motivation and leadership?
Motivation explains why employees behave the way they do in organisations?
It comprises three components:?
Energy?
Direction?
Persistence?
What is Motivation and Why is it Important?
Trust and credibility are important for effective leadership?
Trust is the belief in the integrity, character and ability of a leader?
Credibility is the degree to which followers perceive the leader as honest, competent and able to inspire?
Can you think of examples of how leaders can build trust?