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Emergent-group model or the sociotechnical systems model


In the Hexadecimal Company Case Analysis:

Question 1. What diagnosis model would be used to in this case and why, i.e. force-field analysis model, the analytical model, the emergent-group model or the sociotechnical systems model.

Question 2. What action change program would you recommend implementing and why, i.e., reengineering, restructuring, or TQM.

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