Assignment:
Question 1 When we have settled on a solution to a problem, we next need to settle on ____________.
a. an assessment tool
b. a marketing metric
c. a course of action
d. compensation scales
Question 2 According to Llopis (2013), ___________________ enables a boundary-less organization whose culture is focused on the betterment of a healthier whole.
a. having strategic plans
b. conducting transparent communication
c. breaking down silos
d. meeting with open-minded people
Question 3 An organization's code of ethics relates to___________________.
a. the organization's position when it comes to moral issues
b. direction on where an organization can conduct its business
c. instructions on how leaders should hire personnel
d. none of the above
Question 4 True or false? Problem-solving is the process of eliminating the discrepancy between the actual and desired situation.
True
False
Question 5 There are several reasons people perform poorly. They include which of the following?
a. They do not always know what they are supposed to do.
b. They do not know how to do it.
c. They do not know why they should do it.
d. all of the above
Question 6 According to Maxwell (2012), asking the right questions, talking to the right people, and getting involved in the problem are all steps taken during the _____________.
a. problem-solving step
b. problem-defining step
c. prioritizing-the-problem step
d. identifying-the-problem step.
Question 7 The most neglected aspect of problem-solving is____________
a. evaluation
b. mediation
c. reassignment
d. marketing
Question 8 ______________________ is the law that prevents American companies from bribing foreign officials.
a. U.S. Foreign Trade Act
b. U.S. Foreign Corrupt Practices Act
c. U.S. International trade Act
d. The Sarbanes-Oxley Act
Question 9 Among the sources of conflict are which of the following?
a. structural differences
b. communication differences
c. personal differences
d. all of the above
Question 10 With respect to the study of ethics, Derr (2012, p. 67) tells us that ________________ is a goal-directed theory that "emphasizes happiness or the greatest good for the greatest number" and involves the ability to predict the consequences of an action.
a. casuistry
b. deontological ethics
c. the beneficence principle
d. utilitarianism