1. Elaborate the Hierarchy of Preferential Trade Agreements.
2. What is an information System? Illustrate the general framework (in terms of WCA) for analysing business processes and the information systems that support them
3. Construct an External Factor Evaluation matrix including a minimum of 8-10 Opportunities and 8-10 Threats for Microsoft. Provide a brief explanation for your weights and ratings assignment. Make sure to use the Porter’s Five Forces approach.