Question: Identify the elements of the basic virtual communications model focusing on technology as a means to communicate globally. The following subtopics are to be addressed:
Subtopic 1: Discuss and describe effective and efficient online communication techniques and distinguish the types of technology-mediated communication
Subtopic 2: Apply the basic communications model to virtual communications media
Subtopic 3: Describe the characteristics of virtual communications media
Subtopic 4: Identify key changes that affect the flow of information in a virtual workplace
Subtopic 5: Distinguish the difference between the world of e-commerce and the real world in terms of customer satisfaction
Subtopic 6: Assess the communications techniques that e-merchants can use to satisfy customer expectations.