Discussion:
Go to the Chief Learning Officer's (CLO) Website and read the article titled "Southwest Airlines: Employee Education Takes Flight" , located at https://clomedia.com/articles/view/southwest_airlines_employee_education_takes_flight.
"Training Effectiveness"
• From the e-Activity, determine if Southwest's method of training is an effective way to conduct training. Support your position. Provide one recommendation for improvement.
• Compare the following training methods: presentations, case studies, simulations, and discussions. Determine which training method you believe to be the most effective and explain why