Question: Companies need to have an effective training program in place to motivate employees to obtain new knowledge and learn any new skills required to effectively complete the duties required for their jobs. An organization must perform an adequate needs assessment and choose the delivery method, face-to-face or online, that best suits their needs and choose the content that best aligns with their business strategy.
The three phases of program design are pre-training, learning event, and post-training. Which one do you think is the most important and why?