Homework: Professional Communication
The purpose of this homework is to implement communication strategies for delivering negative news.
Select one of the following scenarios:
i. You have failed a course in your program major and you have been notified by the financial services office that you will be suspended from playing your collegiate sport and you may lose your university scholarship. Draft a professional email notifying your coach of the news.
ii. You are a sales team manager at GCU and your department has just notified you that a new technology is being implemented in the workplace. This software is a management and time tracking tool that provides an efficient and transparent view of work tasks and current clients. The current software the department is using is being discontinued which will require a manual migration of data from the old system to the new system. This is a very time intensive and challenging migration; it will require change and new training. Draft a professional email to your team notifying them of the news and try to get buy-in for this new technology.
iii. You are moving on to different professional horizons and you must notify your supervisor that you will be resigning your current job position. The timing is inconvenient as you have been groomed for a management position. Draft a professional email that notifies your supervisor of the news.
iv. You are a student that recently failed a high stakes homework due to a misunderstanding. You are disputing the grade you received on the assessment and you have decided to email your professor. Draft a professional email to your instructor.
Write a 100 to 250 words email responding to the scenario. Your email should have a subject or title line that is consistent with the content of the message. Incorporate the conventions related to delivering negative news by including the following elements:
i. Buffer statement
ii. Reasons for the situation or decision
iii. Negative news
iv. Suitable or desired resolution
v. Respectful closing
Format your homework according to the following formatting requirements:
i) The answer should be typed, using Times New Roman font (size 12), double spaced, with one-inch margins on all sides.
ii) The response also includes a cover page containing the title of the homework, the student's name, the course title, and the date. The cover page is not included in the required page length.
iii) Also include a reference page. The Citations and references must follow APA format. The reference page is not included in the required page length.