Does the company use crm software for retaining customers


1. Does the company use other databases to compete in the marketplace? If not, what other software can you recommend?

2. Does the company use CRM software for retaining customers?

3. Discuss how the dilemmas of teamwork vs. individual work might be intensified in a virtual team.

4.  What dilemmas do you encounter when you have to do class assignments as part of a team? Discuss in detail using concepts from the chapter.

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Operation Management: Does the company use crm software for retaining customers
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