Question 1: Does Kraft Foods company have either a TQ or Six Sigma program? Discuss how it works.
Question 2: Discuss one of the quality project that you know of, and what makes this program succeed (or fail, if that is the case).
Be specific and discuss the various aspects of the project in terms of the concepts of quality and Six Sigma.
If Kraft Foods does not have Six Sigma or total quality program, then utilize GE or Caterpillar company out information about this.