Solved: Does ibms a knowledge-intensive differentiator re-entry, Operation Management

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Does ibms a knowledge-intensive differentiator re-entry

1. Did Tata's choice of a different generic strategy than that of InfoSys result in better flexibility when global BPO industry forces changed?

2. Does IBM's (a knowledge-intensive differentiator) re-entry into the low-end (high-efficiency) BPO global market not break the "pursue only one generic strategy" rule?

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Operation Management: Does ibms a knowledge-intensive differentiator re-entry

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