1. Peterson's Florist Company hired Alex to deliver floral arrangements. One day while on a delivery, Alex fell asleep and hit a telephone pole. The delivery van was damaged to the extent of $1,600. Can Peterson's Florist Company recover this amount from Alex? Explain.
2. Draw an activity model using BPMN for a process (either sales or purchases) that you are familiar with and include a short narrative describing it.
3. Do your interactions with social networks and social media increase or decrease your diversity consciousness? Explain.