Do you tweet? Twitter claims its users are sending 400 million tweets a day.33 That's a lot of Twitter chatter!
What is sentiment analysis? How do organizations use sentiment analysis to manage customer relationships?
Visit www.tweetfeel.com and enter the name of your city to learn what Twitter users are saying about your hometown. Then visit www.tweetfeel.com/biz to learn how organizations can use this online tool to improve customer relations. Describe how TweetFeel works. What are search sets? Does TweetFeel work in real time? How do you think Twitter chatter will change when users learn it is being monitored?