Assignment:
Supporting Case: Zappos Eliminates All Managers and Titles
Complete the following discussion questions (approximate one-page submission):
1. To what degree do you think that Zappos' new holacratic approach to organizing will enhance its competitive advantage in innovation, quality, service, speed and cost competitiveness? Explain.
2. Referring back to Exhibit 2.13 (page 66), which type of culture (group/clan, hierarchy, adhocracy, or rational/market) does Zappos want to create by moving to a holacracy?