Do you think they often make a difference in organizational


1. Should the family of Mary authorize the replacement of the double hip ? What factors should be considered? Who else , if anyone, should be considered ? What are the implications of this decision to the parties involved : Mary, their children.

2. To what extent do top managers deserve the blame and credit that they receive on media? Do you think they often make a difference in organizational outcomes, as upper echelon theory suggests?

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Operation Management: Do you think they often make a difference in organizational
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