Q1: Advocates of flexible working would be keen to highlight the benefits of such practices for the employer, but it should be acknowledgedthat flexible working also brings management and organisational challenges. Discuss. 400 Words. Minimum 3 Referencing (Harvard)
Q2: Do you think the concept of emotional labour is sufficient, on itsown, to capture the totality of the subjective experience of the callcentre operator's labour process? Why?400 Words. Minimum 3 Referencing (Harvard)