Problem
Do a simulation implementing to the team of workers the Customer Service Policy and Procedures Manual for ABC Stationary. The simulation should depict the following:
1. Do a workshop to implement the Policy and Procedure Manuel that all staff can undertake.
2. Clearly define the objectives of the Policy and Procedure Manuel.
3. Employ an advertising strategy to announce the workshop.
4. Develop an idea that will be used to publicize the Policy and Procedures Manuel to assist in. keeping the message firmly in mind.
5. Demonstrate regular promotion of the Policy and Procedure Manuel.
6. Defend reasons for regularly revising the Policy and Procedural Manuel.
7. Illustrate monitoring a worker to reinforce understanding of the Policy and Procedure Manuel.
8. Explain business sector code/s of ethics and code/s of conduct.
9. Apply your knowledge of equal employment opportunity, equity, and diversity principles.
10. Provide two real-life examples of environmental and occupational health and safety.