Distinguish between outbound and inbound telemarketing


Question: 1. Distinguish between outbound and inbound telemarketing. Outbound telemarketing takes place when a salesperson phones customers; inbound telemarketing takes place when customers call the firm.

2. Identify the three major personal selling approaches. The three major personal selling approaches are relationship selling, consultative selling, and team selling.

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Management Theories: Distinguish between outbound and inbound telemarketing
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