Assignment 1:
No Citations 1200 words. Please see articles to answer questions
- Understand Why Complementary Assets Are Essential
- Adapting to discontinuous technological change from the perspective of knowledge management: a case study from the lighting industry in Lin'an, China
- Describe Knowledge Management Systems
- Knowledge Management Practices in Managing Projects and Project People: A Case Study of an Indian IT Company
- Integrated knowledge visualization and the enterprise digital twin system for supporting strategic management decision
- Real-Time Shipment Tracking through IT- Enabled Systems and Electronic Logistics Marketplaces
- The impact of big data analytics on firms' high value business performance
- The role of information technology in bridging the knowing-doing gap: an exploratory case study on knowledge application
- System dynamics for corporate business model innovation
Questions:
Q1. The information systems described in these articles don't really fall neatly into a single IS category such as TPS, MIS, DSS, ESS, ERP, SCM, CRM, KMS, collaboration environments, GIS, GDSS, etc. Rather, most seem to possess functionalities from more than one category. Identify and discuss the multiplicity of these categories for each system. Need Assignment Help?
(As a hypothetical example, one particular article may describe a system that primarily appears to be a DSS for mid-to-upper-level managers working in finance and accounting, with other functionalities that resemble an MIS designed for lower-to-mid-level managers in sales and marketing. Your answer will need more elaboration and discussion, of course.)
Q2. Each system assists its respective users with decision-making in their work environments. In what stage(s) of their decision-making (Figure 12-2 in the textbook) does it provide them with assistance -- intelligence stage, design stage, choice stage, and/or implementation stage? Discuss and justify your answer.
(Address how each completed, implemented system will prove useful, not the process by which it was/will be conceived and acquired/built.)
Q3. Each system is probably interconnected/linked to other information systems in its organization. Although the articles themselves do not address this aspect, from your understanding of organizations, business processes, and systems, describe some possible/likely examples of such interconnections for each system. Explain your reasoning, while explicitly stating any assumptions.
Assignment 2:
At least 1200 words.
The questions below are based on the following three articles.
- The role of information technology in bridging the knowing-doing gap
- Knowledge management practices in managing projects and project people
- Adapting to discontinuous technological change from the perspective of knowledge management
Q1. In terms of the four knowledge processes of creating, storing, transferring, and applying knowledge listed in Section 2.8 of the textbook, which ones seem to have been the focus of knowledge management processes, practices, and/or technologies at the organizations described in each paper? Should they have been any different at any of these organizations?
Q2. Discuss which complementary assets described in Section 1.8 of the textbook were evident at the organizations described in each paper, and which ones appeared to be missing. From these papers, do complementary assets seem critical to knowledge management?
Q3. Knowledge management at the Indian IT company (the second paper) was said to be facilitated by the use of a capability index. Was the use of any such or similar index evident in the five small- to mid-sized European software development companies (the first paper) or at Woojong and Lijiacheng Electric (the third paper)? Likewise, were any mechanisms for closing knowing-doing gaps (the first paper) apparent in the Indian IT company or at Woojong and Lijiacheng Electric?