Discussion Post: Service Recovery Tool
Part I
Consider the topic of service recovery. What do you think about using email as a service recovery communication tool?
Part II
Complete the following discussion response and include the following in your post:
Discuss your expectations regarding the globalization of business and whether you believe it will continue to expand.
The response must include a reference list. Using one-inch margins, double-space, Times New Roman 12 pnt font and APA style of writing and citations.