Discuss with this person the strategies he or she uses to, Operation Management

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Discuss with this person the strategies he or she uses to

Interview a manager, an owner, or a president of a business. Discuss with this person the strategies he or she uses to ensure customer satisfaction. How does service quality enter into the strategies, or does it? Find out how this person measures customer satisfaction and/or service quality.

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Operation Management: Discuss with this person the strategies he or she uses to

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