1. Ralph Waters operates a watch repair business in Mesa, Arizona. He orders most of his parts from out-of-state suppliers. He orders watch faces from a supplier in Escondido, California. The supplier does not have a sales force but relies on catalogues shipped to watch dealers throughout the country as his means of marketing. Ralph installed several of the suppliers' watch faces on his customers' watches. A strange chemical reaction between perspiration and the faces of the watches caused Ralph's customers to develop rashes and nausea, with some requiring hospitalization. Ralph wishes to bring suit to recover damages ($75,500) from the Escondido supplier. Which of the following statements is true?
a. Ralph must bring suit in California to gain jurisdiction over the supplier.
b. Ralph has a diversity action that can be brought in federal court.
c. Ralph will not be able to bring suit in Arizona because there are no contacts in the state.
d. none of the above
2. What would you change about your company's Benefits package? i.e. Insurance, vacation, paid time off?
3. Discuss with an example on how best practice logistics and supply chain management (SCM) can yield both cost reduction and value addition.