You recently hired a new member of your team. During her 3-week orientation, you realized Kim had excellent clinical skills, but her therapeutic communication skills were inferior to the rest of the staff. She is now working on her own, and some staff and patient complaints have been reported to you regarding her poor communication skills. As the nurse administrator, discuss what you would do now for this situation. Outline a plan to resocialize Kim to her role and make her feel like a valued part of your team.