1. Strategic planning for healthcare insurance- (core areas in healthcare)
Discuss two of these core elements for planning consideration: finance (including efficiency/productivity), quality and value, current and planned mix of products and services, current/proposed strategies, and human resource management. Give examples
2. Why do think marriage affects health outcomes differently than long-term committed partnerships?
3. Professional Communication-You receive a claim from an irate customer who is asking for a refund. The customer uses inappropriate language in the claim. Explain how you would respond to the customer in writing. Explain your choice of words.