Assignment
You will submit an essay addressing the following items:
(a) Discuss three conflict resolution strategies learned in the class.
(b) For each of the strategies, provide an example where you can apply them in a personal or work situation.
(c) Discuss a preferred approach you can use when negotiating with a difficult customer? What strategies can you use to improve the relationship with this stakeholder?
(d) Discuss three lessons learned by taking this course.
The response should include a reference list. Double-space, using Times New Roman 12 pnt font, one-inch margins, and APA style of writing and citations.