Discuss the use of organizational procedures
Question: Discuss how the use of organizational procedures to document customer satisfaction/complaints can benefit the customer and the organization.
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Of the three principles shared in part 1 of the book, which one do you think is most important and why? Which one do you struggle to apply?
Identify at least two possible international entry methods that can be used by BMW, and evaluate the benefits of each method
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Describe a specific real-life situation (other than one discussed in your news article) where the issue at hand has been observed.
Discuss how the use of organizational procedures to document customer satisfaction/complaints can benefit the customer and the organization.
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