1. According to Hammer, how does a process centered organization differ from a task-centered one? What are the pros and cons of either approach?
2. According to Kelly, why should a company invest in making their customers smart?
3. Discuss the five groups in the 'technology camel'.
4. Discuss the roles executives need to play in managing a firms technology.
5. Select any topic or case study from the text and present an argument for it.
"The responses to each question must be a minimum of 200 words and must have 2 sources for each response.